IT Support Redditch
We provide a range of IT support services to cover all aspects of your IT systems.
Reactive and Proactive Support
From a single point of contact we can offer your business a full range of reactive services including:
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Hardware Maintenance for Servers, PCs and Printers
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Desktop Support and Management Services
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Network Support and Recovery Services
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Microsoft Operating System Support
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Pegasus and Advanced Applications Support
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Microsoft Office Support
As part of our IT Support in Redditch, we additionally provide a proactive daily health check service. The Daily Health Checks comprise an early-day scan to identify minor issues promptly enabling us to address them before they escalate into significant problems. The service includes:
- Backup Complete Checks – to ensure data is protected
- Anti-virus Pattern File Checks – to make sure they’re right up-to-date
- A Disk Consumption Rate Check – to spot if something’s eating disk space
- An Exchange Information Store Size Check – to ensure you don’t crash into the pre-set limit
- Disk Health Checks – to look for disk warnings before a crash
- Critical Event Reporting – so we can easily view your critical events in one simple report
We will alert you immediately if there is a problem and advise/arrange the necessary action to resolve the issue.
Remote support
In addition to our IT Support in Redditch, at Perrywell we can offer remote support, which enables our IT specialists to access and manage your computer device remotely. Remote support facilitates general maintenance, software installations and updates, support from technical issues and general troubleshooting queries to be carried out away from the office. Our remote support service is particularly suitable for home working and multi-site offices.
